Refund policy

At Blüte Collection, every product is handcrafted with care. Due to the nature of our products, we do not accept returns or exchanges unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery at info@blutecollection.com with your order number and photos of the damaged item. We will gladly provide a replacement or refund when appropriate.

Please note:

• Products must not be used or altered.
• Fragrance preferences are personal and are not considered defects.
• Shipping fees are non-refundable unless the error was ours.

We are committed to providing exceptional customer service and ensuring your satisfaction with every purchase.